Driver app manual
After downloading.
1.Fill in the mandatory fields.
2.Name, last name, profile photo, email, phone number, password,
Driver license photo and expiration, vehicle registration photo and expiration, vehicle information, license plate and, (optional referral ID).
3.After filling, Send the information.
4.Confirm the email we sent to you to authenticate the account.
5.Then log in with the email and password or with the phone number you used to make the account in combinación with the password
Main Menu:
1. Booking Requests.
2. Notification.
3. Public Chat.
4. Admin Chat.
5. My Rides.
6. My Earnings.
7. Withdraw.
8. Willet details.
9. Profile Settings.
10. Contact us.
11. Call us.
12. Share the app.
13. My payments
14. Terms and Conditions.
15. Privacy policy.
16. Legal
17. Logout.
1.Booking Requests.
In this option you can see the availability of incoming services at the moment
The on duty button is at the top to your right.
When a service is available to you, you will be notified that a new service is being offered and it is reflected with two options: decline or accept.
Before accepting the service you can see where you are going to pick up, where you will leave, price, passenger rating and the distance in which you will pick up.
After accepting the order you have five options: navigate, chat with the passenger, the
waiting button, cancel and start trip.
IMEDIATELY THE PASSENGER GETS INTO THE VEHICLE, YOU MUST PRESPLEASE NOTE THAT IS THE BUTTON TO START THE TRIP. IF YOU DO NOT DO IT, THE PRICE WILL NOT BE CORRECTLY CALCULATED, THAT IS, THE ESTIMATED PRICE RECEIVED BY THE PASSENGER WILL BE RECALCULATED AGAIN AND YOUR PAYMENT WILL BE LESS THAN THE ONE YOU SAW WHEN YOU ACCEPT THE TRIP.
Public Chat.
Admin Chat.
My Rides.
This option is available in your menu by pressing My Rides you will have access to the history of all your trips that you have made or that have been canceled.
There you will see a specific receipt name, surname, time and origin where the person got into the vehicle, time and destination where the person stayed, the price of the trip and passenger rating.
My Earnings.
You can see your earnings report for day,month and year.
Withdraw.
There are two options for your convenience once a week that we make automatic every Monday totally free and your earnings are available every Wednesday in your bank account
And instant withdraw
You can transfer your earnings at any time if you need with a transaction fee of $2.50 for each instant transaction.
Your Weekly Earnings are deposited into your chosen bank account every Monday and should be available on the other day. If a public holiday falls on a Monday, your Weekly Earnings will be deposited the following day (Tuesday).
If you still haven’t received your earnings (and it isn’t a public holiday), we recommend doing the following steps:
Ensure your bank details are correct.
Contact your bank to ensure your account status is “normal” (not closed or frozen).
Once you’ve corrected your bank details, your Weekly Earnings will be deposited into your account as soon as possible. If you’re still unable to receive your earnings, please reach out to our Customer Support team for assistance. Contact us.
Profile settings.
Here you can edit or update your information, because if you don't, the system automatically blocks you. Remember to provide the information correctly, since every time a change is made, your information is reviewed in order to maintain the quality of the service.
Support.
Our support service and management of the app with updated information on each function of the application either on our information page by message, email or direct contact.
Call Us.
Without so much management you can contact us directly by simply pressing the call Us button
Share the App.
My payment.
Terms and Conditions.
Privacy policy.s